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Privacy Policy

Last updated June 17, 2026

Vizboard — Privacy Policy (Maximum Protection Version)

Effective Date: April 10, 2026

Last Updated: April 10, 2026

1. Introduction

This Privacy Policy describes how Vizboard (“we”, “us”, “our”) collects, uses, processes, stores, and discloses personal data in connection with your use of the Vizboard platform (the “Service”).

By accessing or using the Service, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

If you do not agree, you must immediately discontinue use of the Service.

2. Data Controller

The data controller responsible for the processing of personal data is:

Vizboard

Based in İzmir, Turkey

Contact: info@vizboard.ai

Legal entity details may be updated once formally established.

3. Information We Collect

We may collect the following categories of data:

3.1 Information You Provide

  1. Name (if provided)
  2. Email address
  3. Account credentials
  4. Uploaded files (including datasets such as Excel files)
  5. Prompts, queries, and chat interactions
  6. Billing and payment-related data (processed via third-party providers)

3.2 Automatically Collected Information

  1. IP address
  2. Device identifiers
  3. Browser type and configuration
  4. Usage activity and interaction data
  5. Log files (timestamps, errors, system events)
  6. Cookies and similar tracking technologies

3.3 Uploaded Data

Uploaded data may include personal data, confidential data, or third-party data.

You represent and warrant that:

  1. You have full legal authority to upload and process such data
  2. You have obtained all necessary consents and legal bases
  3. Your use of the Service complies with all applicable laws

Vizboard:

  1. Does not verify ownership or legality of uploaded data
  2. Does not monitor user content for compliance
  3. Disclaims all responsibility related to uploaded data

4. How We Use Data

We process personal data for the following purposes:

  1. Providing, operating, and maintaining the Service
  2. Generating AI-driven analysis, charts, and insights
  3. Managing accounts, credits, and transactions
  4. Improving performance, functionality, and user experience
  5. Monitoring usage, detecting abuse, and ensuring security
  6. Complying with legal obligations
  7. Enforcing our Terms of Service

We may use aggregated, anonymized, or de-identified data that cannot reasonably be re-identified for analytics, system optimization, and business purposes.

5. Legal Basis for Processing (GDPR)

For users in the EEA, we rely on the following legal bases:

  1. Contractual necessity
  2. Legitimate interests (including security, fraud prevention, and service improvement)
  3. Consent (where applicable)
  4. Legal obligations

We reserve the right to determine the appropriate legal basis for processing.

6. AI Processing and Third-Party Providers

The Service relies on third-party artificial intelligence providers, including OpenAI and others.

By using the Service, you acknowledge and agree that:

  1. Your data may be transmitted to third-party providers for processing
  2. Such processing is necessary to provide the Service
  3. Third-party providers operate independently and may have their own policies

Vizboard:

  1. Does not control third-party systems
  2. Does not guarantee how third parties process data
  3. Is not responsible for third-party processing practices

We do not use user data to train our own AI models.

We contractually restrict AI providers, where applicable, from using submitted data for general training purposes, but cannot guarantee enforcement beyond contractual obligations.

7. Data Sharing and Disclosure

We do not sell personal data.

We may disclose data to:

  1. Service providers (hosting, infrastructure, analytics, AI processing, payments)
  2. Legal authorities, regulators, or law enforcement
  3. Fraud prevention, security, and risk management partners

We may also disclose data where necessary to:

  1. Enforce our Terms or legal rights
  2. Investigate or prevent fraud, abuse, or illegal activity
  3. Protect the safety, rights, or property of Vizboard, users, or third parties

8. Data Retention

We retain data only as long as necessary for legitimate business purposes, including:

  1. Providing the Service
  2. Legal compliance
  3. Dispute resolution
  4. Enforcement of agreements
  5. Fraud detection and prevention

Typical retention:

  1. Account data: duration of account + up to 12 months
  2. Uploaded files: temporary unless saved
  3. Saved reports: while account is active
  4. Logs: up to 12 months
  5. Backups: limited retention period

Retention periods may be extended where necessary.

9. Data Deletion

Users may request deletion of their account and personal data at any time.

Upon deletion:

  1. Personal data will be deleted where reasonably feasible
  2. Residual data may remain in backups or archives temporarily
  3. Data recovery is not guaranteed

Vizboard may retain:

  1. Data required for legal compliance
  2. Data necessary for dispute resolution or enforcement
  3. Aggregated or anonymized data

10. Data Security

We implement reasonable technical and organizational safeguards, including:

  1. Encryption in transit
  2. Access controls
  3. Secure infrastructure practices

However:

  1. No system is completely secure
  2. We do not guarantee absolute security

To the maximum extent permitted by applicable law, Vizboard shall not be liable for:

  1. Unauthorized access
  2. Data breaches
  3. Data loss or corruption
  4. Security incidents beyond our reasonable control

11. International Data Transfers

Data may be processed outside your country, including the United States.

We rely on appropriate safeguards such as Standard Contractual Clauses where required.

By using the Service, you consent to such transfers.

12. Cookies and Tracking

We use cookies and similar technologies to operate and improve the Service.

Types include:

  1. Essential cookies
  2. Analytics cookies
  3. Functional cookies

Disabling cookies may impact Service functionality.

13. Your Rights (GDPR)

You may have the right to:

  1. Access data
  2. Correct data
  3. Delete data
  4. Restrict processing
  5. Object to processing
  6. Data portability
  7. Withdraw consent

These rights are subject to:

  1. Identity verification
  2. Legal limitations
  3. Technical feasibility

14. Your Rights (CCPA)

California residents may:

  1. Request disclosure of collected data
  2. Request deletion
  3. Opt out of sale (we do not sell data)
  4. Receive non-discriminatory treatment

We may require identity verification before fulfilling requests.

15. Do Not Track

We do not respond to Do Not Track signals.

16. Children’s Privacy

The Service is not intended for individuals under 18.

We do not knowingly collect data from children.

17. Public Sharing

Users may share content via public links.

You acknowledge that:

  1. Shared data may be accessible to anyone with the link
  2. Vizboard has no control over distribution after sharing

You are solely responsible for any data shared publicly.

18. Third-Party Services

The Service integrates third-party providers.

Vizboard is not responsible for:

  1. Third-party privacy practices
  2. Third-party security
  3. Third-party data processing

Use of third-party services is at your own risk.

19. Changes to This Policy

We may modify this Privacy Policy at any time.

Continued use of the Service constitutes acceptance of changes.

20. Contact

For privacy-related inquiries:

Email: info@vizboard.ai